Right of withdrawal
1.1 Cancellation policy
1.1.1 Right of withdrawal
Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.
You have the right to withdraw from this contract within fourteen days without giving any reason.
For deliveries of goods: The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
For subscription contracts: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods.
For services: If you have requested that the services should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
To exercise the right to cancel, you must inform us (Frank Uebelherr/PATAP Nano Kaffeeröszterei Sonnenstrasse 271 8262 Ramsen Switzerland) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
1.1.2 Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
1.1.3 Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded.
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
1.1.4 General information
Please avoid damaging or contaminating the goods. If possible, please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2. 1.1 Cancellation policy EU
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
“The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.”
“To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, although it is not mandatory.”
Bitte richte deinen Widerruf an: PATAP Nano- Kaffeerösterei
Sonnenstrasse 271
8262 Ramsen / CH
+41775072731
hc.patap@ofni
2.1. 1.1.2 Consequences of revocation
If you withdraw from this contract, we will reimburse you for all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery we offer), without delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.
“For this refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this refund.”
“We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.”
“You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract.”
The deadline is met if you send the goods before the end of the fourteen-day period. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling the goods in a way that was not necessary to check their condition, properties, and functionality.
2.2. Legal Disclaimer
Legal Basis for the Right of Withdrawal This cancellation policy is based on the requirements of the EU Consumer Rights Directive (2011/83/EU) and, where applicable, the Swiss Federal Act against Unfair Competition (UWG). For sales to consumers in EU countries, Directive 2011/83/EU is particularly relevant, having shaped national laws such as the German Civil Code (BGB, §§ 355 ff.) and the Austrian Consumer Protection Act (KSchG).
2.3.
Right of Withdrawal for Digital Content (in accordance with EU law)
Right of Withdrawal for Digital Content (in accordance with EU law)
Bei digitalen Inhalten (z. B. Downloads von PDF-Dateien, E-Books oder digitalen Guides) erlischt dasgesetzliche Widerrufsrecht gemaess Artikel 16 Buchstabe m der EU-Richtlinie 2011/83/EU sowie § 356 Abs. 5 BGB, wenn folgende Voraussetzungen erfuellt sind: 1. Der Käufer stimmt ausdruecklich zu, dass mit der Ausfuehrung des Vertrags (Bereitstellung des digitalen Inhalts) vor Ablauf der Widerrufsfrist begonnen wird. 2. Der Käufer bestaetigt, dass er durch seine Zustimmung mit Beginn der Ausfuehrung sein Widerrufsrechtverliert. Im Rahmen des Bestellprozesses wird dies klar und transparent kommuniziert. Käufer müssen die entsprechenden Zustimmungserklärungen aktiv ankreuzen, bevor sie den Kauf abschliessen können.Diese Regelung dient dem Schutz beider Parteien und stellt sicher, dass digitale Inhalte nicht nach dem Download widerrufen und dennoch genutzt werden können.
